TabbPay
← Back to home

End-User License Agreement (EULA) — TabbPay Staff Application

Effective date: 29 June 2026


PREAMBLE

This End-User License Agreement (the "Licence" or "EULA") governs the installation and use of the mobile application "TabbPay Staff" (the "Application"), which is distributed via the Apple App Store and Google Play and is intended exclusively for employees, managers and other authorised staff of the venues that use the TabbPay platform (the "User" or "you").

The guest ordering experience is a web application accessible at app.tabbpay.com and is not governed by this Licence, but by the Consumer Terms of Use. The TabbPay Staff Application is the only software executable distributed natively through the aforesaid stores.


ARTICLE 1 — THE LICENSOR

The Licensor of the Licence is "Tabb Pay Private Company" (trade name "TabbPay"), a Private Company (Ι.Κ.Ε.) established under the law of the Hellenic Republic, with its seat in the Municipality of Galatsi, Attica (39 Farron Street, P.C. 11147), with Γ.Ε.ΜΗ. No. 194779301000 and VAT No. (Α.Φ.Μ.) 803333569 (hereinafter the "Licensor" or "TabbPay" or the "Company").

Contact: for support matters support@tabbpay.com; for privacy and data-protection matters privacy@tabbpay.com.


ARTICLE 2 — ACCEPTANCE AND SCOPE

2.1 By installing, accessing or using the Application, the User represents that it has read, understood and accepted this Licence and is bound by it. If the User does not accept the Licence, it must not install and must not use the Application.

2.2 The Application is used by the User in the context of its employment or collaboration relationship with the Business Customer (the venue/business) that holds an active TabbPay account. The commercial relationship between the Licensor and the Business Customer is governed by the B2B Terms of Service (the "Terms of Service") and the related documentation.

2.3 This Licence governs solely the licensed use of the Application. In the event of a conflict between this Licence, on the one hand, and the Terms of Service or the Privacy Policy, on the other, the Terms of Service and the Privacy Policy prevail on their subject matter (respectively, the commercial relationship and the processing of personal data).


ARTICLE 3 — LICENCE GRANT

3.1 The Licensor grants the User a limited, non-exclusive, non-transferable, revocable and personal licence to install and use the Application on devices the User owns or controls, solely to operate the Business Customer's venue.

3.2 The Licence is granted for as long as the Business Customer's account remains active and the User remains authorised by it. Any right not expressly granted under this Licence remains with the Licensor.


ARTICLE 4 — RESTRICTIONS ON USE

4.1 The User may not, in any manner:

(a) copy, reproduce or distribute the Application or any part of it, beyond what is necessary for its ordinary use under this Licence;

(b) modify, translate, adapt or create derivative works of the Application;

(c) reverse engineer, decompile or disassemble the Application, or otherwise attempt to recover the source code, except and only to the extent that such acts are expressly permitted by a mandatory provision of law — in particular under Articles 42 and 43 of Law 2121/1993 as regards decompilation for interoperability purposes — and only under the conditions provided for therein;

(d) sublicense, lease, rent, lend, sell, resell or otherwise transfer the Application to third parties;

(e) remove, alter or obscure any copyright, trademark or other proprietary notice on the Application;

(f) use the Application in any unlawful or abusive manner or in breach of third-party rights, or for a purpose other than operating the Business Customer's venue;

(g) circumvent or attempt to circumvent any security, access-control or authentication measures of the Application.

4.2 Breach of the above constitutes a material breach of this Licence and entitles the Licensor to revoke the Licence pursuant to Article 9.


ARTICLE 5 — OWNERSHIP AND INTELLECTUAL PROPERTY RIGHTS

5.1 The Application, its source and object code, design, user interface, graphics, documentation and all related material are protected by intellectual and industrial property law. All rights belong exclusively to the Licensor or its licensors and are reserved in their entirety.

5.2 The "TabbPay" marks, names and logos are marks of the Licensor and may not be used without its prior written consent.

5.3 This Licence grants a licence of use only; no transfer of ownership or of any other intellectual property right takes place to the User.


ARTICLE 6 — UPDATES, SUPPORT AND MAINTENANCE

6.1 The Application may receive automatic updates (auto-update), bug fixes and new versions. Certain updates may be necessary for the correct or secure operation of the Application.

6.2 Support and maintenance of the Application are the sole responsibility of the Licensor and not of Apple Inc. or Google LLC. Support requests are submitted to support@tabbpay.com.


ARTICLE 7 — DATA PROTECTION AND DEVICE PERMISSIONS

7.1 The Application authenticates users via the Clerk service and sends push notifications via Google's Firebase Cloud Messaging service.

7.2 The processing of personal data in the context of the Application is governed by the Company's Privacy Policy and Data Processing Agreement (DPA), which are incorporated into this Licence by reference.

7.3 For certain features the Application may request device permissions, in particular: (a) permission to send notifications (push) for operational updates on orders and shifts; and (b) access to the camera for scanning QR codes, where the relevant feature is used. The User may manage these permissions from its device settings; withholding them may limit the functionality of the Application.


ARTICLE 8 — DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

8.1 Disclaimer of warranties. To the maximum extent permitted by law, the Application is provided "as is" and "as available", and the Licensor disclaims all implied warranties of merchantability, fitness for a particular purpose or non-infringement of third-party rights. The Licensor does not warrant that the operation of the Application will be uninterrupted or error-free.

8.2 Limitation of liability. To the maximum extent permitted by law, and consistent with the Terms of Service, the Licensor is not liable for indirect, incidental, special or consequential damages arising out of or relating to the use of or inability to use the Application. Nothing in this Licence limits liability that may not be limited by law (wilful misconduct, gross negligence, harm to life or health).


ARTICLE 9 — TERM AND TERMINATION

9.1 This Licence is effective from the installation or use of the Application and remains in force until its termination as set out below.

9.2 The Licence terminates automatically: (a) upon cessation of the User's authorisation by the Business Customer; (b) upon the expiry or termination of the Business Customer's relationship with the Licensor; or (c) in the event of a breach of any term of this Licence by the User, in which case the Licensor may revoke the Licence with immediate effect.

9.3 Effect of termination. Upon termination of the Licence, the User must immediately cease all use of the Application and uninstall/delete it from every device. Provisions that by their nature are intended to survive termination (in particular Articles 5, 8 and 11) continue to apply.


ARTICLE 10 — SPECIAL DISTRIBUTION TERMS

10A. APPLE DEVICES SCHEDULE (Licensed Application End User License Agreement)

The following terms apply where the User obtains or uses the Application through the Apple App Store and constitute the minimum mandatory terms required by Apple Inc. (the "Apple"). In the event of a conflict with the other terms of this Licence, these terms prevail as regards use of the Application on Apple devices.

(a) Contracting parties. This Licence is concluded solely between the User and the Licensor, and not with Apple. Apple is not a party to this Licence. The Licensor, and not Apple, is solely responsible for the Application and its content.

(b) Scope of licence. The licence granted to use the Application is limited to a non-transferable licence to use the Application on any Apple device the User owns or controls, in accordance with the Usage Rules set out in the Apple Media Services Terms and Conditions.

(c) Maintenance and support. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the Application. Any such obligation rests solely with the Licensor.

(d) Warranty. The Licensor is responsible for any warranty in respect of the Application, to the extent not validly disclaimed. In the event that the Application fails to conform to any applicable warranty, the User may notify Apple, and Apple may refund to the User the purchase price, if any, paid for the Application. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty rest solely with the Licensor.

(e) Product claims. The Licensor, and not Apple, is responsible for addressing any claims of the User or any third party relating to the Application or the User's possession and/or use of it, in particular: (i) claims based on non-conformity (product/seller liability); (ii) claims based on product liability; and (iii) claims based on consumer-protection legislation or similar regulation.

(f) Intellectual property claims. In the event of any third-party claim that the Application or the User's possession and use of it infringes that third party's intellectual property rights, the Licensor, and not Apple, is solely responsible for the investigation, defence, settlement and discharge of any such claim.

(g) Legal compliance. The User represents and warrants that: (i) it is not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) it is not listed on any U.S. Government list of prohibited or restricted parties.

(h) Developer contact details. For questions, complaints or claims regarding the Application, the User may contact the Licensor at support@tabbpay.com.

(i) Third-party beneficiaries. The User acknowledges and agrees that Apple and its subsidiaries are third-party beneficiaries of this Licence and that, upon the User's acceptance of the Licence, Apple will have the right (and will be deemed to have accepted the right) to enforce this Licence against the User as a third-party beneficiary thereof.

10B. GOOGLE PLAY NOTE

Where the User obtains or uses the Application through Google Play, distribution is additionally subject to the Google Play Terms of Service of Google LLC. This Licence governs the Application as between the User and the Licensor.


ARTICLE 11 — GOVERNING LAW AND JURISDICTION

11.1 This Licence is governed by Greek law.

11.2 Any dispute arising from this Licence is resolved amicably as a priority. Failing an amicable resolution, the parties may resort to mediation under Law 4640/2019. In any event, the Courts of Athens are designated as exclusively competent to resolve any dispute.


ARTICLE 12 — LANGUAGE

The Greek version of this Licence is the legally binding one. The English version is provided for convenience and constitutes an exact translation. In the event of any divergence or conflict between the Greek and the English version, the Greek version prevails.